TERMS OF USE
The Listening Room – Counseling Services
Effective Date: September 29, 2026
Welcome to The Listening Room – Counseling Services website.
These Terms of Use govern your access to and use of this website. By accessing or using the website, you acknowledge these Terms of Use.
1. Informational Purposes Only
The content provided on this website is intended for general informational and educational purposes.
Nothing on this website is intended to constitute individualized medical, psychological, psychiatric, diagnostic, or other healthcare advice.
Website information should not be used as a substitute for individualized assessment, diagnosis, treatment, or advice from an appropriately qualified healthcare professional.
2. No Therapist-Client Relationship
Visiting this website, reading its content, following its links, or otherwise interacting with the public website does not by itself establish a therapist-client relationship with Raegan E. Sanchez or The Listening Room.
A professional therapeutic relationship is established only after the appropriate intake, consent, eligibility, scheduling, and other required procedures have been completed and services have been accepted.
This distinction is also reflected in Psychology Today's directory terms, which state that use of its informational and contact features does not itself create a professional-patient relationship. Pasted markdown (5)
3. Scheduling Through Headway
The Listening Room currently uses Headway for online scheduling and related client services.
Selecting a booking link on this website may redirect you to Headway. Your use of Headway is governed by Headway's own Terms of Service and applicable privacy notices.
Information submitted through Headway is not submitted through The Listening Room's public Showit website.
4. Telehealth Services
The Listening Room currently provides counseling services through telehealth.
Professional services are available only where Raegan E. Sanchez is appropriately licensed and otherwise permitted to provide those services.
The website currently identifies services as available to appropriate clients located in Texas and Florida.
Being able to access this website from another location does not mean counseling services are available in that location.
Headway similarly states that its services are limited to states in which the provider is licensed and that clients seeing a provider through Headway must be located in a state identified on the provider's profile as one in which the provider is licensed. Pasted markdown (2)
5. Insurance & Private Pay Information
Information regarding accepted insurance plans, pending insurance participation, private-pay rates, and other financial information is provided for general informational purposes and may change.
Listing an insurance plan on this website does not guarantee that a particular service will be covered under an individual's policy.
Visitors should verify eligibility, benefits, deductibles, copayments, and other coverage information through the appropriate insurer and/or scheduling platform before beginning services.
6. Therapy & EMDR Information
Information about therapy, trauma-informed care, EMDR, or other therapeutic approaches appearing on this website is provided for general educational purposes.
It does not mean that a particular therapeutic approach is appropriate for every person.
Appropriate treatment recommendations, goals, methods, and duration depend upon each client's individual circumstances and professional assessment.
7. No Guarantee of Results
Therapy is an individualized process, and experiences and outcomes vary.
Nothing appearing on this website constitutes a promise, warranty, or guarantee that counseling, EMDR, or another therapeutic approach will result in a particular outcome or improvement.
Headway likewise states in its own Terms of Service that treatment relationships differ and it does not warrant particular health outcomes. Pasted markdown (2)
8. Emergency & Crisis Situations
The Listening Room is not an emergency or crisis service.
This website, email, telephone number, booking system, and other routine communication methods should not be relied upon for immediate emergency assistance.
If you are experiencing a mental health emergency, are in immediate danger, or believe another person may be in immediate danger:
Call 911
Call or text 988 — Suicide & Crisis Lifeline
Crisis Line – South Texas: 888-767-4493
Crisis Line – Northeast Texas: 866-260-8000
Or visit your nearest emergency room.
Do not use this website, ordinary email, or routine scheduling services to request emergency assistance.
9. Third-Party Websites & Services
This website may contain links to third-party websites and services, including Headway and Psychology Today.
The Listening Room does not own or control these third-party platforms.
Once you leave this website, your use of a third-party service is subject to that provider's own terms, privacy practices, security practices, and policies.
The presence of a third-party link on this website should not be interpreted as The Listening Room controlling that third party's services or privacy practices.
10. Website Accuracy & Availability
The Listening Room strives to provide accurate and current information.
However, services, fees, insurance participation, availability, credentials, external resources, and other information may change.
The Listening Room does not guarantee that every piece of information on the website will always be complete, current, error-free, or continuously available.
Visitors should confirm information relevant to their individual circumstances before relying upon it.
11. Intellectual Property
Unless otherwise indicated, original website copy, branding, graphics, design elements, logos, photographs, and other original materials appearing on this website are owned by or appropriately licensed to The Listening Room.
Website materials may not be reproduced, republished, distributed, or used commercially without appropriate authorization.
12. Acceptable Website Use
Visitors agree not to:
- Use this website for unlawful purposes.
- Attempt unauthorized access to the website or associated systems.
- Interfere with website operation or security.
- Introduce malicious code, software, or other harmful technology.
- Copy or commercially exploit protected website materials without authorization.
13. Privacy
Use of this website is also subject to The Listening Room's Privacy Policy.
The Privacy Policy should be linked from this section and from the website footer.
14. Changes to These Terms
The Listening Room may update these Terms of Use as its website, services, or applicable requirements change.
The effective date at the top of this page will reflect the most recent version.
15. Contact
Questions regarding these Terms of Use may be directed to:
The Listening Room – Counseling Services
Raegan E. Sanchez, LPC
Email: [email protected]
Phone: 361-434-0669
